RE:Site Response speed
The site platform is from 2006 and can only be updated for so long before it needs to be completely revamped. That's not going to happen. One morning it will simply stop working, but we'll continue to deal with its slow decline until then.
Some business and government programs are over 50 years old and still working.
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RE:Site Response speed
Merchants? Please explain. Who are these people who apparently control the content. That said, if their intervention help rid this site of fake profiles.... The one thing that is a bonus here is the lack of advertisers. Although, the extra revenue might help address some of the issues.
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