Help with "There was an error with your photo upload"certification

Hey All,

I revoked my certification the other day to change my user name.
Since then I have been getting denied with "There was an error with your photo upload." message.
Ive tried resizing the images, uploading as JPEG, PNG and Tiff and still nothing.
Is anyone else having this issue? and tips on File types or sizing?

Thanks in advance,
Eoin

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RE:Help with "There was an error with your photo upload"certification

Tried using my MAC and my iPhone

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RE:Help with "There was an error with your photo upload"certification

Maybe you have to get re-certified now first?

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RE:Help with "There was an error with your photo upload"certification

Oh that's the Issue, I can't seem to upload the ID images to get certified

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RE:Help with "There was an error with your photo upload"certification

Amazing, tried again yesterday and got approved , thanks

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RE:Help with "There was an error with your photo upload"certification

Does the certification picture need to be nude?

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RE:Help with "There was an error with your photo upload"certification

I think the error message appears even if the upload is successful. I dont know why.

This post was edited

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