Try Our New Site — Save With Code UPGRADENOW

Our new site is live in preview — check it out here. Pricing goes up once we fully switch over, so lock in today's rate now with code UPGRADENOW for a discount. All memberships transfer automatically, no action needed.

Help with "There was an error with your photo upload"certification

Post #1 RedEE90Textile

by RedEE90 Textile

Hey All,

I revoked my certification the other day to change my user name.
Since then I have been getting denied with "There was an error with your photo upload." message.
Ive tried resizing the images, uploading as JPEG, PNG and Tiff and still nothing.
Is anyone else having this issue? and tips on File types or sizing?

Thanks in advance,
Eoin

This topic was edited

Post #2 RedEE90Textile

RE:Help with "There was an error with your photo upload"certification

by RedEE90Textile

Tried using my MAC and my iPhone

This post was edited

Post #3 richardg1973Barefoot

RE:Help with "There was an error with your photo upload"certification

by richardg1973Textile

Maybe you have to get re-certified now first?

This post was edited

Post #4 RedEE90Textile

RE:Help with "There was an error with your photo upload"certification

by RedEE90Textile

Oh that's the Issue, I can't seem to upload the ID images to get certified

This post was edited

Post #5 RedEE90Textile

RE:Help with "There was an error with your photo upload"certification

by RedEE90Textile

Amazing, tried again yesterday and got approved , thanks

This post was edited

Post #6 nccouple-392Textile

RE:Help with "There was an error with your photo upload"certification

by nccouple-392Textile

Does the certification picture need to be nude?

This post was edited

Show 1-5 of 5